Tag: squirrelmail

Scheduled webmail database maintenance

Starting at 12:30AM this morning, I will be performing maintenance to our databses which serve all our webmail interfaces. During this time, access to these interfaces will be interrupted for a short period of time, however these actions do not interfere with mail flow in any way. This does not have any effect on IMAP or POP services. –Don

Update: The maintenance on our webmail databases has been completed without incident. All Sonic.net Webmail interfaces are back online.

Webmail Web Site Time-Warp.

A misguided attempt to update some software on our Webmail Cluster inadvertently took the software, associated web pages, and server configuration back to January of this year.

As a result Customers would have seen inconsistent or broken behavior while trying to access the website from around 2:30am to 8:00am, at which point the data was restored from backups.

We applogize for any inconvenience this caused to our Customers; we will be reviewing our documented procedures so that this type of mistake does not occur in the future.