Month: September 1997

Fri Sep 12 09:54:13 PDT 1997 — A Sonic member has reported that they recieved an unsolicited telephone call from someone conducting a survey, and that they were told that the contact information had come from ‘Sonoma Interconnect’. We would like to assure our members that we do not ever release any customer information to anyone. If you have recieved a call like this we’d like to hear about it, please email support@sonic.net. If you get one in the future, please collect more information about what company they are, the person’s name, a callback number, etc. If you have caller ID or can use *69, all the better. Thanks folks. -Dane

Thu Sep 11 18:24:24 PDT 1997 — Pacific Bell has completed repair of the lines which were not hunting correctly. We also added 16 more ports here, so we should have no busy signals like we did briefly on Monday and Tuesday.

Thu Sep 11 18:23:30 PDT 1997 — In the first periodic Sonic Vs. IX Labs Softball game, Sonic was soundly trounced by the superior athletic prowess of the IX crew. The final score was 29-21.

Tue Sep 9 22:06:27 PDT 1997 — Pacific Bell’s repairs on Saturday went well, but now we’ve had other minor troubles. Sonic added 64 new X2 lines to our dialup group a few weeks ago, and put hardware on some of those lines on Friday of last week. Unfortunately, the lines were not properly configured when they were installed by Bell, and they were not used when the group got full on Monday night. So, Monday and Tuesday evening we had some intermittent busy signals. Bell has promised repair by early AM, so we shouldn’t see this any more. Previously usage has been kept low by Bell’s capacity issues (see previous MOTD, Sep 3 1997), so this wasn’t an issue until their internal fix on Saturday. If it’s not one thing, it’s another, but Bell’s doing a good job! -Dane

Wed Sep 3 17:22:18 PDT 1997 — Pacific Bell is having some problems with capacity in the Santa Rosa main office equipment (OE) which serves Sonic. During times of peak loading, we’re noticing a fast busy signal which indicates an inability to complete a call. Update: Pacific Bell has scheduled equipment changes and upgrades in their central office for Saturday morning between 8am and noon. These changes are happening up in the 300+ lines of our group, and these lines should not be in use at that time. We’ll keep an eye on things to make sure that it all goes well. -Dane

Tue Sep 2 11:55:34 PDT 1997 — We’ve put together some software to enforce our long standing multiple dialup login policy. Basicly, users cannot share their accounts, and we’re watching for this type of use. The older of the two dialup connections will be terminated when the software sees two logins. This eliminates any interruption of legitimate dialup use, but allows us to enforce the policy efficiently. What this means is that if you share your account password, your connection will be terminated every time the other person logs in, and vice-versa. Chronic offenders will be dealt with – please don’t abuse the service.