Sat Jun 29 12:56:46 PDT 2002 — Over the next couple weeks, we’ll be moving a number of servers and routers between midnight and 3 AM.
Some are internal, and won’t be noticed by customers. The internal servers include eye (network monitoring), bedlam (staff admin), logger (log storage), adelie and boom (fax). We will also be splitting up the RADIUS servers, moving one at a time so that user authentication is not impacted.
Other server moves will cause some customer impact. In particular, the move we anticipate to be the most intrusive and which will take the longest is the relocation of our huge NetApp filer disk array deployment. The units are dual-headed and fully redundant, but cannot be split between sites well without downtime. We will need to move the NetApps and at the same time the load balancing switches and our array of web and mail servers.
This is likely to interrupt email and hosting for two to three hours, between around 2 AM and 5 AM one night next week. We’ll keep you posted as we solidify the schedule. We will strive to keep downtime as short as possible.
Various routers and dialup equipment will also be moved over the next few weeks. Most of the dedicated T1, T3 and Frame Relay customers will move first, this coming Tuesday at 3 AM. Dialup gear for our Focal circuits will move next, and this is tentatively scheduled for Friday the 5th. This will be followed by PacBell dialup and then ATM DS3 (DSL). The router and dialup equipment moves are anticipated to take 30 to 45 minutes each.
We will post updates here as we solidify schedules and move equipment, and we appreciate your patience with any brief service interruptions as we wrap up this migration to our new facility. -Staff