Year: 2002

SpamAssassin, one of our optional SPAM…

Mon Mar 4 12:51:08 PST 2002 — SpamAssassin, one of our optional SPAM filters, has been upgraded to version 2.11. This new version has improved rules and score sets that should further reduce both false positives and false negatives as well as a completely reworked AutoWhitelist. The new AutoWhitelist uses the average score from a sender to shift the scores on mails by the sender. If the sender sends generally low scoring email, his or her emails will be scored lower- if higher, higher. This new AutoWhitelist should be more effective than the old one and prevents the problem where a spammer could get whitelisted automatically.

There are over 450 users currently using SpamAssassin and we’ve had overwhelmingly positive feedback. You can turn SpamAssassin on with the ‘SpamCan’ tool in the membertools. For more information please see news://news.sonic.net/sonic.antispam and www.spamassassin.org -Kelsey

We’ve replaced failed fans in a number of Sun

Sat Mar 2 09:03:43 PST 2002 — We’ve replaced failed fans in a number of Sun Cobalt dedicated servers for customers. Downtime was about 10 minutes each as we cycled through the systems that had failed fans.

This maintenance is part of the ongoing support included in the turn-key Cobalt product, and is one of the advantages of the managed hardware platform. If you’re interested in a Cobalt server of your own, please take a look at www.sonic.net/sales/cobalt/ -Dane and Matt

The news server drive upgrade did not got…

Sat Mar 2 09:00:18 PST 2002 — The news server drive upgrade did not got well. Downtime was about two hours, instead of the planned 25 minutes. Subsequent to the installation of the new 75 gig disk, the server exhibited an issue where it would reboot without cause periodically. Removing the disk from the system did not clear the issue, and we’re not confident that it’s truly resolved. We’ll work on a new approach and revisit this shortly. The planned upgrade will increase our news storage volume by about 20%. -Dane, Eli and Zeke

BroadLink will be doing firmware updates for…

Mon Feb 25 23:31:58 PST 2002 — BroadLink will be doing firmware updates for customers on their network over the next week. Upgrades will be done between 2am and 5am, and are not likely to cause a service interruption of more than a minute or two while the CPE reboots. The upgrades fix a number of bugs, and improve stability, performance and latency. -Dane

The upgrades on our 1003 hunt seem to have…

Mon Feb 25 16:05:03 PST 2002 — The upgrades on our 1003 hunt seem to have made it more stable. We are going to watch it like a hawk and also keep our trouble tickets opened with USR/3Com and PacBell until we are 100% sure that the all circuits are busy issues are resolved. – Steve

We are experiencing some busy signals on our…

Sun Feb 24 19:54:36 PST 2002 — We are experiencing some busy signals on our 9811 dial-up group. We have additional capacity on the way, however you can also change from the 9811 to 9606 numbers if you are experiencing problems. For more information about Sonic.net local dial-up numbers, visit our POP Finder located at:

www.sonic.net/cgi-bin/pops.pl

Please remember that Sonic.net is not responsible for any long distance charges you may incur. Check with the operator to verify the number you dial is a local call. -Matt

Update: Tue Feb 26 14:45:32 PST 2002 We have ordered more capacity for the 9811 dialup pools, this additional capacity is expected to be installed on Feb 28th, 2002. We do have back up capacity in most areas served by Sonic.net. You can use the Sonic.net pop finder to locate a backup pop in your area. Thanks. -Steve