This morning at approximately 8 AM our Support staff became aware that one of our DHCP servers was not serving DHCP leases properly, in such a way that our monitoring systems were not able to detect the problem. Our Support team escalated the problem to the Operations staff and we were able to remedy the problem by rebooting the partially-locked server. Service was restored by approximately 8:28 AM. We apologize for this outage and will be looking into ways of extending our monitoring so this unusual type of failure will not be missed again.
-Jared and the Support team
Update: The DHCP server has begun to fail again, so we have removed it from service. DHCP should be functioning normally again. If you are having problems obtaining a DHCP lease, please try rebooting your modem and any computers or routers that are having problems.