Update (12:50AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in the Sacramento and Los Angeles areas. Expected downtime is about 20 minutes.
– Robbie
Beginning tonight at midnight I will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in the east bay area. Expected downtime is around ~30 minutes.
-Brandon
*Update – Maintenance has been complete, thank you
-Brandon
Update(12:45AM): This maintenance is now complete.
Update: This has been postponed until tomorrow night, April 14th.
Beginning tonight at midnight I will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in the east bay area. Expected downtime is around 20 minutes.
– Robbie
Last night’s routine maintenance to hardware in a San Francisco CO has caused unforeseen customer reachability issues. We are working to diagnose and resolve the issue but there is no ETA at present. Updates are forthcoming when we have determined the full scope of the situation.
-Matt
Update: Connectivity should be restored to all customers on the affected hardware. Please call support if you are still experiencing any issues with your connection.
1:50AM PDT – This maintenance is complete.
Tonight beginning at 11:59PM PDT we will be performing a software upgrade on a router serving customers in part of Santa Rosa. This maintenance is expected to last ~30 minutes.
-Tim J & Brandon.
Update (1:00AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing maintenance on equipment serving Fusion and FlexLink customers in the San Francisco area. Expected downtime is less than 20 minutes.
Update (12:45AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing maintenance on equipment serving Fusion and FlexLink customers in the peninsula and San Jose areas. Expected downtime is less than 20 minutes.
– Robbie
Tonight at midnight a small subset of FlexLink Ethernet customers served out of Oakland will experience downtime of approximately 15 minutes or less.
-Michael Tardif
-Sonic NOC
Update (12:40AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing maintenance on equipment serving Fusion and FlexLink customers in the Santa Rosa area. Expected downtime is less than 20 minutes.
– Robbie
Update: This maintenance should fix the intermittent voice and data outages currently impacting a subset of Santa Rosa Fusion customers.
– Matt
Update(1:15AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in several north bay cities. Expected downtime is less than 25 minutes. A list of the cities involved in the operation follows:
Cloverdale, Cotati, Fort Bragg, Guerneville, Healdsburg, Larkspur, Mill Valley, Mendocino,
Napa, Occidental, Petaluma, Rohnert Park, Sebastopol, San Rafael, Sonoma, Sausalito, Sa
int Helena, Tiburon, Ukiah, Vallejo, Windsor, Yountville.
– Robbie