Fusion/FlexLink Intrusive Maintenance

Update(1:15AM): This maintenance is now complete.

Beginning tonight at midnight I will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in several north bay cities. Expected downtime is less than 25 minutes. A list of the cities involved in the operation follows:

Cloverdale, Cotati, Fort Bragg, Guerneville, Healdsburg, Larkspur, Mill Valley, Mendocino,
Napa, Occidental, Petaluma, Rohnert Park, Sebastopol, San Rafael, Sonoma, Sausalito, Sa
int Helena, Tiburon, Ukiah, Vallejo, Windsor, Yountville.

– Robbie

1 comment for “Fusion/FlexLink Intrusive Maintenance

  1. Please replace my earlier comment with this one: I had the dates wrong. Thanks.

    This so-called temporary intrusion took down both telephone lines and my internet connection at midnight Thursday night, April 2nd. I had no warning in advance. The next morning, Friday, April 3rd, I was still without internet connectivity, though the phones were working and the ADSL1 and ADSL2 lines on the modem were both on and unblinking. I tried cycling the power on the modem and rebooting several times . . . to no avail. Tried replacing the Cat 5 cable from the modem to the computer: no help. Device Manager showed the device driver to be operating correctly. I found my old Comtrend installation disk and, though the auto-install procedure for a USB driver was inoperable, I managed to manually install a USB driver (probably originally intended for Vista OS). THEN I could get to the Internet, but at a reduced speed (6 Mbps download, rather than the usual 17 Mbps). OK, better than nothing.
    Saturday, April 4th, I rechecked download speed and found it to be 16 Mbps . . . nearly back to the usual. And I no longer needed the the USB connection: the cat 5 cable connection worked fine.

    I would have appreciated advance notice about this outage, so I could have planned accordingly instead of wasting several hours troubleshooting cables, connections, and alternate workarounds.

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