Update (12:32AM): This maintenance is now complete.
Beginning tonight at midnight, we will be performing software upgrades on equipment serving Fusion and FlexLink customers in Garden Grove, Placentia, Yorba Linda, Fullerton, Irvine, Costa Mesa, Tustin, Corona Del Mar, Balboa, Brea, and Buena Park. Expected downtime is about 15 minutes.
-Michael
Update (12:20AM): This maintenance is now complete.
Beginning tonight at midnight, we will be performing software upgrades on equipment serving Fusion and FlexLink customers in Santa Ana, Orange, and Anaheim. Expected downtime is about 15 minutes.
-Michael
Update (12:36AM): This maintenance is now complete.
Beginning tonight at midnight, we will be performing software upgrades on equipment serving Fusion and FlexLink customers in San Francisco. Expected downtime is about 15 minutes.
-Michael
Our OpenVPN service and Speed Test sites were unavailable beginning May 16 @ 11:30pm and lasting one hour. This was due to a server configuration error. Our team is reviewing the incident to prevent future outages.
— Joe M. / System Operations
Update (12:01AM): This maintenance is now complete.
Beginning tonight at midnight, we will be performing software upgrades on equipment serving Fusion and FlexLink customers in San Mateo. Expected downtime is about 15 minutes.
-Michael
Tonight, May 16, starting at 11:59pm, we will be performing non-intrusive maintenance on core routing equipment serving our telecom network in northern California.
Update(1:16am): Maintenance complete
-Tomoc
At Midnight, tonight, we’re going to replace the motherboard in one of the clustered NFS mail store appliances with an on-site spare. Unfortunately, due to the failures observed, the cluster partner is currently unable to take over duties and so this will be a service impacting event. While we are replacing the motherboard POP, IMAP and Webmail services will be unavailable. Outbound email will not be affected, all inbound mail will be queued for delivery. Total downtime should between one to two hours.
-Kelsey, William and Joe.
Update:Â Mon May 16 01:50:21 PDT 2016, the motherboard has been replaced and all systems appear to be operating normally.
We are currently investigating a potential issue with routing VOIP traffic through our network. At this time our engineers are working to isolate the cause of the issue. There is no ETR at this time. We will update this post as soon as we have more details.
-Sean
(Update 3:40) All effected services are now restored. If you are still experiencing any issues with outbound calls please contact support.
Update (12:33AM): This maintenance is now complete.
Beginning tonight at midnight, we will be performing maintenance on equipment serving Fusion and FlexLink customers in Tiburon, Cloverdale, Moss Beach, and Scotts Valley. This will also affect a small subset of customers in Oakland and Santa Rosa. Expected downtime is about 15 minutes.
-Michael
Tonight, May 12, starting at 11:59pm, we will be performing non-intrusive maintenance on core routing equipment serving our telecom network in northern California.
Update: Maintenance postponed until further notice
-Tomoc