Update 5/7/21 2:37AM: This maintenance is now complete.
Tomorrow (5/7/21) morning starting at 2:00AM, we are performing emergency maintenance on hardware serving a subset of Fusion Fiber customers in the San Francisco. The expected down time is approximately 10-30 minutes. The maintenance window is 2 hours. An update will be provided on conclusion of the work.
-Network Engineering
Tonight (May 6 2021) beginning at 10PM we will be applying updates to multiple systems including our VPN servers. Any downtime should be very brief, and we expect to complete the maintenance within 2 hours.
Update:Â 5:10am Equipment replaced and service is restored.
Update 4:30am We are in the process of replacing a failed piece of equipment in Oakland.
Update 2:20am Maintenance has been postponed
Thursday, 5/06/21, starting at 2:00 AM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Oakland, Berkeley, Albany, Moraga, Hercules, and San Ramon. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 2 hours.
-Network Engineering