Author: admin

Sun Mar 12 03:50:21 PST 2000 — During system startup, our news server had problems with it’s power supply handling the load of the 110+ gigs worth of high draw Seagate SCSI disks. Basically, as it brought up the news software, the large amount of disk activity would cause the power supply to go to a low current situation, and the system would reboot. We swapped the power supply, but the second supply wouldn’t even boot the machine. We ended up with a dual power supply configuration with one supply handling the three large disks, and the other supplying the root disk and motherboard. Total Usenet news downtime was about an hour and a half while we worked this all out. We’ll find a larger power supply for this machine this week. -Dane, Dave and Steve

Sun Mar 12 02:39:08 PST 2000 — Our power plant change is complete. In total, we had 13 minutes without power. This puts the phase one build-out section of our data-center on a new APC Symmetra UPS located in our new power room downstairs. On Monday, we’ll be moving the old Symmetra downstairs to power our phase two build-out.

Placing these units downstairs gives us the physical space and floor load capacity to add additional battery frames for extended runtime. A single Symmetra with one extra battery frame runs about 50 minutes at full load and weighs one ton. We’ll be adding more extended run battery frames to both units now that we’ve eliminated the concern that they’ll come crashing through the ceiling of technical support, crushing unsuspecting support tech Brandon Butler. With a total of up to four battery frames per Symmetra, we could build runtime of up to three hours after our complete phase one and two build-out is complete. Total weight of the two Symmetras will be 10,000 pounds. A third Symmetra will be added for our third section build-out in 12 to 24 months.

Sonic.net crew: Dane, Scott, Eli, Kelsey, Steve and Dave IX Labs crew: Brad and Scooter Href/Robmart: Rob Martin O’Rourke Electric: Argi and Dan O’Rourke

Sun Mar 12 13:05:37 PST 2000 — News.sonic.net (aka typhoon) is still having problems. We’ve tried to move it’s disks into another system to resolve the rebooting problems, but we had problems with this move. We’re currently in the process of building it back into the old chassis, but with the disks on two different SCSI busses. We’ll see how it goes, wish us luck! -Scott (who’s doing all the work) and Dane

Fri Mar 10 12:47:42 PST 2000 — Covad is having problems right now, specificly with IDSL. Many customers are offline, and Covad is working hard to resolve this. This is affecting all Covad partner ISPs, so you can be sure that they’re working fast! The latest update from Covad is that they’ve resolved most issues, but we’re seeing many customers still down. -John, Eli and Dane

Thu Mar 9 16:51:50 PST 2000 — We’ve installed a new satilite receiver and a new satilite adapter from Cidera, the company formerly know as Skycache. We hope that this will help improve our newsfeed’s overall performance and reduce the number of missing articles. While the equipment was being swapped we were not receiving a full news feed and consequently we will be missing some articles. We are also going to be receiving full news feeds from uu.net and cw.net in the near future. -Kelsey and Dane.

Wed Mar 8 11:17:11 PST 2000 — We had to reboot shell.sonic.net to resolve some issues with sshd on short notice. It was only down for a just a few minutes. – Dane, Steve, Eli, and Kelsey

Wed Mar 8 17:50:49 PST 2000 — ultra.sonic.net, one of the load balanced SMTP mail servers, stopped accepting new mail briefly. The issue has been resolved and the server load ballancer’s configuration has been updated to prevent this failure state from occurring again. – Kelsey and Steve

Tue Mar 7 17:52:12 PST 2000 — We are planning a massive power plant upgrade for our data center that will be implemented this Sunday morning between 2am and 3am. Many services will remain online including core routing, dialup access, DNS, shell and multihomed web hosting. Mail, FTP and Usenet will be offline. Expected power downtime is actually just about two minutes, but we expect the actual service downtime for these services to be around 20 minutes as we coordinate shutdown and restart of servers. The two minute outage is scheduled to begin at 2:15AM PST, Sunday March 12th.

This upgrade brings us to a redundant dual UPS configuration which eliminates the current potential for a point of failure in a single UPS. It also gives us the ability to add additional battery runtime, and it deals with some concerns about weight as the battery plant grows. -Dane, Scott, Eli and the rest of the ops (we’ll all be here!)

Tue Mar 7 17:21:51 PST 2000 — Our satellite newsfeed will be down for upgrades between 7pm PST and 8pm PST tonight. This means that we won’t get as much new Usenet news traffic during this hour, but it’ll come in after the downlink is back online. -Dane

Mon Mar 6 12:57:56 PST 2000 — Pacific Bell is reporting a widespread DSL outage in the Bay Area that is affecting some Sonic.net DSL customers. They currently report no estimated time to repair, but they are working hard on this issue now. If your DSL modem’s ‘sync’ light is blinking red, and your DSL is not functioning right now, this is PacBell trouble is likely the issue. If you have further questions, you could phone Pacific Bell repair, but we’ve experienced very long hold times in attempting to reach them. -Dane and Dom