Author: Ron Moore

Enterprise SSE Intrusive Maintenance

Update – 12:21am Maintenance complete

Thursday, 9/22/22, starting at 11:59 PM, we will be performing maintenance on equipment serving our SSE platform. This maintenance window is 4 hours with expected downtime of 60 minutes.

-Network Engineering

Mountain View – Emergency Intrusive Maintenance

Update – Maintenance not completed successfully, ran into issues that extended the downtime. All service has been restored. Future maintenance will need to happen here.

Monday (9/19/22), starting at 11:59AM, customers in the Mountain View area will experience a service interruption while we perform some maintenance. The expected down time is about 1 hour while the equipment is replaced. The maintenance window will be 4 hours.

Sebastopol – Emergency Fiber Intrusive Maintenance

Update(12:30) Maintenance is now complete.

 

Wednesday night (8/31/22), starting at 11:59PM, a small subset of customers in the Sebastopol area will experience a brief service interruption while we perform maintenance on hardware serving their connections. The expected down time is about 10 minutes. The maintenance window will be 1 hours.

– Network Engineering

Sebastopol – Fiber Intrusive Maintenance

Update 8/03/22 1:55AM: This maintenance is now complete.

Tuesday night (8/02/22), starting at 11:59PM, fiber customers in the Sebastopol area will experience a brief service interruption while we perform maintenance on hardware serving their connections. The expected down time is about 45 minutes. The maintenance window will be 4 hours.

– Network Engineering

San Francisco – Fiber Intrusive Maintenance

Update 7/20/22 3:00AM: This maintenance is now complete.

Wednesday morning (7/20/22), starting at 2:00AM, a subset of fiber customers in the San Francisco area will experience a brief service interruption while we perform maintenance on hardware serving their connections. The expected down time is about 45 minutes. The maintenance window will be 4 hours.

– Network Engineering

San Francisco – Fiber Intrusive Maintenance

Update 7/14/22 3:29AM: This maintenance is now complete.

Thursday morning (7/14/22), starting at 2:00AM, a subset of fiber customers in the San Francisco area will experience a brief service interruption while we perform maintenance on hardware serving their connections. The expected down time is about 30 minutes. The maintenance window will be 4 hours.

– Network Engineering

Benecia, Buena Park, Brea, Corona Del Mar, Costa Mesa, Fullerton – Intrusive Maintenance for Fusion and FlexLink Copper Services

Update 5/13/2022 2:03AM: This maintenance is now complete.

Thursday, 5/12/2022, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Benecia, Buena Park, Brea, Corona Del Mar, Costa Mesa, Fullerton. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 4 hours.

-Network Engineering