Author: Ron Moore

Oakland, Berkeley, Albany, Moraga, Hercules, San Ramon – Intrusive Maintenance for Fusion and FlexLink Copper Services

Update:  5:10am Equipment replaced and service is restored.

Update 4:30am We are in the process of replacing a failed piece of equipment in Oakland.

Update 2:20am Maintenance has been postponed

Thursday, 5/06/21, starting at 2:00 AM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Oakland, Berkeley, Albany, Moraga, Hercules, and San Ramon. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 2 hours.

-Network Engineering

San Francisco – Intrusive Maintenance for Fusion and FlexLink Copper Services

Update: 7:40 AM connectivity restored.

Update: 6:30 AM during this maintenance a gateway router failed. A small subset of customers still do not have connectivity. We are currently replacing the failed router and hope to restore connectivity ASAP.

Update: Maintenance Postponed for 24 hours, will resume tomorrow 4/15/21 starting at 2:00AM

Wednesday, 04/14/21, starting at 2:00 AM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in San Francisco. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 2 hours.

-Network Engineering

Oakland, Berkeley, Albany, Moraga, Hercules, San Ramon, San Rafael, Tiburon, Ignacio, Larkspur – Intrusive Maintenance for Fusion and Flexlink Copper Services

Update 3:12am Maintenance postponed

Thursday, 04/08/21, starting at 2:00 AM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Oakland, Berkeley, Albany, Moraga, Hercules, San Ramon,San Rafael, Tiburon, Ignacio, Larkspur. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 2 hours.

-Network Engineering

Santa Rosa, Petaluma, Rohnert Park, Cotati, Occidental, Guerneville, Fort Bragg – Intrusive Maintenance for Fusion and Flexlink Copper Services

Update: 3:35:am. This maintenance is complete.

Thursday, 3/18/2021, starting at 2:00 AM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Santa Rosa, Petaluma, Rohnert Park, Cotati, Occidental, Guerneville, Fort Bragg. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 2 hours.

-Network Engineering

Richmond – Maintenance for Fusion Fiber Services

Update – The Maintenance has been canceled.

Update – The Maintenance window is 1 hour, not 4 hours. Sorry for the confusion.

Update – This has been moved to Friday Nov 13th at 5:00 AM

Tomorrow, November 12, starting at 11:59 PM, we will be performing maintenance affecting Fusion Fiber customers in Richmond. Expected down time is approximately 15 minutes. The maintenance window is 4 hours.

-Network Engineering

Richmond – Emergency Maintenance for Fusion Fiber Services

Update 11/06/20 12:17AM: This maintenance is now complete

 

Tonight, November 5, starting at 11:59 PM, we will be performing emergency maintenance affecting a small subset of Fusion Fiber customers in Richmond. Expected down time is approximately 10 minutes. The maintenance window is 4 hours.

-Network Engineering