Author: Ron Moore

Santa Rosa/Healdsburg/Berkeley/Albany – Intrusive Maintenance for Fusion and Flexlink Copper Services

Update(12:42AM): Maintenance has been successfully completed.

 

Thursday, December 5, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Santa Rosa, Healdsburg, Berkeley, and Albany. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 3 hours.

-Network Engineering

Phone Switch Maintenance

Update(4:30AM): Maintenance has been successfully completed.

Tomorrow night 11/21/2019 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions is expected as a result of this maintenance.  The window for this maintenance is 2 hours.

~Network Engineering

Phone Switch Maintenance

Update: This Maintenance has been postponed.

Tomorrow night 11/14/2019 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions is expected as a result of this maintenance.  The window for this maintenance is 2 hours.

~Network Engineering

Richmond District – Fiber Maintenance

Update(12:45am) Maintenance successfully completed.

Tonight (9/26/19) at 11:59PM, we will be performing upgrades on equipment serving residential and enterprise fiber customers in the Richmond district of San Francisco. Connectivity will be impacted for a subset of customers during the course of this work. Our maintenance window will commence until 4:00AM, but we expect actual customer downtime of less than 60 minutes. An update will be provided on the completion of our work.

-Network Engineering

Sebastopol – Emergency Intrusive Maintenance for Fusion Services

1:58am Maintenance  Complete.

1:11am Maintenance  to proceed in 30 min same  expected downtime 10 min

12:09pm Maintenance postponed

 

Tonight, starting at 11:59 PM, we will be performing intrusive maintenance affecting a small subset of Fiber customers in the Sebastopol area. Downtime is expected to be 10 min.

-Network Engineering