Richmond District – Fiber Maintenance

Update(12:45am) Maintenance successfully completed.

Tonight (9/26/19) at 11:59PM, we will be performing upgrades on equipment serving residential and enterprise fiber customers in the Richmond district of San Francisco. Connectivity will be impacted for a subset of customers during the course of this work. Our maintenance window will commence until 4:00AM, but we expect actual customer downtime of less than 60 minutes. An update will be provided on the completion of our work.

-Network Engineering

2 comments for “Richmond District – Fiber Maintenance

  1. Is there a way for affected customers to get a warning (email) for planned maintenance?
    It was a bit of a surprise that the phone was out. Also wasn’t easy to find support contact info on website. More prominent link to these support pages would be helpful.

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