Tuesday – 7/26/2022, beginning at 11:59pm, we will be performing intrusive maintenance affecting Sonic Business Fiber customers in Novato. Expected downtime within the maintenance window is approximately 20 minutes. The maintenance window is 4 hours.
-Network Engineering
Author: Sean Keller
San Francisco – Fiber Intrusive Maintenance
Update 6/10/22 3:23A: This maintenance is now complete.
Tonight (6/9/22), starting at 11:59 PM, a small subset of customers in the San Francisco area will experience a brief service interruption while we perform some maintenance. The expected down time is about 30 minutes while the equipment upgrades. The maintenance window will be 5 hours.
– Network Engineering
San Francisco – Fiber Intrusive Maintenance
Update 6/9/22 5:05A: This maintenance is now complete
Tonight (6/8/22), starting at 11:59 PM, a subset of customers in the San Francisco area will experience a brief service interruption while we perform some maintenance. The expected down time is about 30 minutes while the equipment upgrades. The maintenance window will be 5 hours.
– Network Engineering
Sebastopol, Santa Rosa, Healdsburg, and San Francisco – Fiber Intrusive Maintenance
Update 6/8/22 4:19A: Sebastopol, Santa Rosa, and Healdsburg maintenance has been completed. San Francisco maintenance will be rescheduled for a later date.
Tomorrow night(6/7/22), starting at 11:59 PM, a small subset of customers in the Sebastopol, Santa Rosa, Healdsburg, and San Francisco area will experience a brief service interruption while we perform some maintenance. The expected down time is about 30 minutes while the equipment upgrades. The maintenance window will be 5 hours.
– Network Engineering
Brentwood – Fiber Intrusive Maintenance
Update 5/27/22 4:59AM: This maintenance is now complete.
On 5/27/22, starting at 2:00 AM, a small subset of fiber customers in the Brentwood area will experience a brief service interruption while we perform some maintenance. The expected down time is about 30 minutes while the equipment upgrades. The maintenance window will be 4 hours.
– Network Engineering
San Francisco – Residential Fiber Intrusive Maintenance
Update 5/25/22: This maintenance is being postponed and will be rescheduled for another date.
On 5/26/22, starting at 2:00 AM, a small subset of residential fiber customers in the San Francisco area will experience a brief service interruption while we perform some maintenance. The expected down time is about 30 minutes while the equipment upgrades. The maintenance window will be 4 hours.
– Network Engineering
Burlingame – Fusion Fiber Intrusive Maintenance
Update 4:20AM: This maintenance is now complete.
Tomorrow (5/6/22), starting at 2:00 AM, Fusion Fiber customers in the Burlingame area will experience a service interruption while we perform maintenance. The expected down time is about 30 minutes while the equipment upgrades. The maintenance window will be 4 hours.
– Network Engineering
San Francisco – Fusion Fiber Intrusive Maintenance
Update 4/21/22 3:38AM: This maintenance is now complete
Friday morning (4/21/22) starting at 2:00AM, a subset of Fusion Fiber customers in San Francisco will experience approximately 45 minutes of downtime while we perform upgrades to equipment serving them. The maintenance window will be 4 hours. Update will be provided upon its completion.
-Network Engineering
San Francisco – Fusion Fiber Intrusive Maintenance
Update 3/16/22 3:36A: This maintenance is now complete.
Tomorrow night (3/16/22), starting at 2:00 AM, a small subset of customers in the San Francisco area will experience a brief service interruption while we perform maintenance. The expected down time is about 15 minutes while equipment upgrades. The maintenance window will be 4 hours.
San Francisco – Fusion Fiber Intrusive Maintenance
Update 3/11/22 2:57A: This maintenance is now complete
Tomorrow night (3/11/22), starting at 2:00 AM, a small subset of customers in the San Francisco area will experience a brief service interruption while we perform maintenance. The expected down time is about 15 minutes while equipment upgrades. The maintenance window will be 4 hours.