Author: Sean Keller

Northern California Residential Sonic Fiber Intrusive Maintenance

Update: 4/15/21 3:22AM: This maintenance is now complete.

Starting on 4/15/21, at 2:00 AM, small groups of residential Sonic Fiber customers will experience a brief service interruption while we perform maintenance. The expected down time is about 15 minutes while their equipment reboots. The maintenance window will be 4 hours.

– Network Engineering

Northern California Fusion Fiber Intrusive Maintenance

Update 3/23/21 3:31AM : This maintenance is now complete.

Tomorrow night (3/23/21), starting at 2:00 AM, small groups of Fusion fiber customers will experience a brief service interruption while we perform maintenance. The expected down time is about 15 minutes while their equipment reboots. The maintenance window will be 4 hours.

– Network Engineering

San Francisco – Fusion Fiber Intrusive Maintenance

Update 3/19/21 3:05AM: This work is now complete

Tomorrow night (3/19/21), starting at 2:00 AM, a small subset of customers in the San Francisco area will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes. The maintenance window will be 4 hours.

– Network Engineering

San Francisco – Fusion Fiber Intrusive Maintenance

Update 2/24/21 @ 4:10 AM – Maintenance concluded at 3:58 AM with all affected equipment back fully in service.

Tomorrow night (2/24/21), starting at 2:00 AM, a small subset of customers in the San Francisco area will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 4 hours.

– Network Engineering

Albany, Brentwood – Fusion Fiber Intrusive Maintenance

Update 2/23/21 3:18AM: This work is now complete.

Tomorrow night (2/23/21), starting at 2:00 AM, a small subset of customers in the Albany and Brentwood areas will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 4 hours.

– Network Engineering

Berkeley, Oakland, Emeryville – Fusion Fiber Intrusive Maintenance

Update 2/18/21 3:08AM: This work is now complete.

Tomorrow night (2/18/21), starting at 2:00 AM, a small subset of customers in the Berkeley, Oakland, and Emeryville areas will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 4 hours.

– Network Engineering

San Francisco, Petaluma, Burlingame – Fusion Fiber Intrusive Maintenance

Update 2/17/21 3:09AM: This work is now complete.

Tomorrow night (2/17/21), starting at 2:00 AM, a small subset of customers in the San Francisco, Petaluma, and Burlingame areas will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 4 hours.

– Network Engineering

San Francisco, Sebastopol – Fusion Fiber Intrusive Maintenance

Update 2/16/21 2:34AM: This work is now complete.

 

Tomorrow night(2/16/21), starting at 2:00 AM, a small subset of customers in the San Francisco and Sebastopol area will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 4 hours.

– Network Engineering

San Francisco area – Fusion Fiber Maintenance

Update 1/8/2021 2:55AM: This maintenance is now complete.

On January 8th, starting at 02:00 AM, we will be performing maintenance affecting some Fusion Fiber customers in the San Francisco area. Expected down time is approximately 15 minutes. The maintenance window is 4 hours.

 

-Network Engineering

San Francisco area – Fusion Fiber Maintenance

Update (12/10/20) 3:57AM This work is now complete.

Tomorrow, (12/10/20), starting at 02:00 AM, we will be performing maintenance affecting some Fusion Fiber customers in the San Francisco area. Expected down time is approximately 15 minutes. The maintenance window is 4 hours.

 

-Network Engineering