Update: 3:45AM: This maintenance is now complete.
Tonight at 11:59pm, we will be pushing updates to another subset of Northern California Sonic fiber customers served by AdTran 622V ONTs. Expected service interruption will be 5-10 minutes as the ONTs reboot to load their new firmware. The maintenance window is until 4AM. An update to this MOTD will be provided when the work is completed.
-Network Engineering
Update: 4:00AM: This maintenance is now complete.
Tonight at 11:59pm, we will be pushing updates to another subset of Northern California Sonic fiber customers served by AdTran 622V ONTs. Expected service interruption will be 5-10 minutes as the ONTs reboot to load their new firmware. The maintenance window is until 4AM. An update to this MOTD will be provided when the work is completed.
-Network Engineering
Update: 4:00AM: This maintenance is now complete.
Tonight (6/13/23) at 11:59pm, we will be pushing updates to a subset of Northern California Sonic fiber customers served by AdTran 622V ONTs. Expected service interruption will be 5-10 minutes as the ONTs reboot to load their new firmware. The maintenance window is until 4AM. An update to this MOTD will be provided when the work is completed.
-Network Engineering
Update: 1:50AM: This maintenance is now complete.
Tonight at 11:59pm, we will be pushing updates to another subset of Northern California Sonic fiber customers served by AdTran 622V ONTs. Expected service interruption will be 5-10 minutes as the ONTs reboot to load their new firmware. The maintenance window is until 4AM. An update to this MOTD will be provided when the work is completed.
-Network Engineering
Update: 2:08AM: This maintenance is now complete.
Tonight at 11:59pm, we will be pushing updates to a subset of Northern California Sonic fiber customers served by AdTran 622V ONTs. Expected service interruption will be 5-10 minutes as the ONTs reboot to load their new firmware. The maintenance window is until 4AM. An update to this MOTD will be provided when the work is completed.
-Network Engineering
Update: 2:32AM: This maintenance is now complete.
Tonight at 11:59pm, we will be pushing updates to a subset of Northern California Sonic fiber customers served by AdTran 622V ONTs. Expected service interruption will be 5-10 minutes as the ONTs reboot to load their new firmware. The maintenance window is until 4AM. An update to this MOTD will be provided when the work is completed.
-Network Engineering
Update (2:10AM) – Maintenance is now complete. A subset of enterprise customers faced extended downtime due to an issue we caught and resolved just before 2am. All customer circuits impacted by tonight’s work should be fully operational at this point.
Tomorrow (5/3/2023) at 11:59pm we will be performing maintenance on equipment serving our Sebastopol fiber network. This will impact all residential fiber customers. Enterprise customers have already been directly contacted if this affects them. This maintenance window is 4 hours with expected downtime of 30 minutes.
-Network Engineering
Update – 5/13/23 12:49AM – Tonight’s maintenance has been successfully completed.
Tonight at 11:59pm 5/12/2023 we will be turning on IPv6 to a small subset of residential fiber customers in the Oakland area. There is no expected downtime during this operation. The maintenance window will be 4 hours.
-Network Engineering
Update – 5/6/23 12:12AM – Tonight’s maintenance has been successfully completed.
Tonight at 11:59 pm 5/5/2023 we will be turning on IPv6 to a small subset of residential fiber customers in the San Francisco Excelsior/Outer Mission area. There is no expected downtime during this operation. The maintenance window will be 4 hours.
-Network Engineering