Update: 2:08AM: This maintenance is now complete.
Tonight at 11:59pm, we will be pushing updates to a subset of Northern California Sonic fiber customers served by AdTran 622V ONTs. Expected service interruption will be 5-10 minutes as the ONTs reboot to load their new firmware. The maintenance window is until 4AM. An update to this MOTD will be provided when the work is completed.
-Network Engineering
My Sonic network is currently out. I’ve power-cycled several times.
Hello Stephan, I have looked at your account and see that you spoke with our support team this morning. This upgrade should not have impacted your service and is likely caused by something else.