Category: Fusion

Update(1:22AM): We were able to remotely resolve the issue with the problematic card  and all affected customers are now back online.

Update(12:51AM): This maintenance is now complete. A single card within a dslam in Mendocino failed to upgrade properly, leaving the customers served from that card offline for the moment. We are working towards a resolution and will update this post when the issue has been resolved.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Fort Bragg, Mendocino, and Cloverdale. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Update( 12:20AM ): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in  San Jose. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Update (12:35AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving a portion of Fusion and FlexLink customers in  San Francisco. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Update (12:30AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in the Sacramento area. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Update (12:30 AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Healdsburg, Vallejo, Fairfield and Yountville. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Update (1:20AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Rafael, Sausalito, Mill Valley, and Ignacio. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Update (12:20AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Petaluma, Napa, Sonoma, and Saint Helena. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Update(1:30AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Santa Rosa, Windsor, Cotati, and Rohnert Park. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Update(4:30AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Santa Rosa. Expected downtime is less than 15 minutes.

– Robbie