Update (2:00AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing software upgrades on equipment serving Fusion/FlexLink customers in San Francisco. Expected downtime is around 15 minutes. Some VDSL users may experience a longer period of downtime.
– Robbie
Update (1:00am): This maintenance is now complete.
Beggining tonight at midnight I will be performing software upgrades on equipment that serves Fusion and FlexLink customers in the Santa Rosa area. Expected downtime is around 15 minutes.
– Robbie
Update( 12:30AM ): This maintenance is now complete.
Beginning tonight at midnight I will be performing software upgrades on equipment serving customers in Windsor, Rohnert Park, and Healdsburg. Expected downtime is around 15 minutes.
– Robbie
Update: All updates were complete as of 1:00am this morning.
System Operations will be performing updates tonight starting at 11:59pm. The following services may be temporarily unreachable for a few minutes as servers are rebooted:
— Joe and the SOC
Update (12:05AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing maintenance on equipment serving Fusion and FlexLink customers in the Forestville area. Expected downtime is around 15 minutes.
– Robbie
Beginning tonight at 11pm I will be upgrading the firmware of all ATA’s for FTTN customers. This will cause the ATA to be temporarily unavailable as it upgrades for about 5-10 minutes. The upgrade process will no initiate if you are on a call at that time, so do not worry about call drops. ATA’s check their config every hour so most of you should not notice the upgrade till midnight.
Thank you
-Brandon
Update: Maintenance is now complete.
Thank you
Update (2:45AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing maintenance on equipment serving Fusion and FlexLink customers homed off the snfcca13 central office in San Francisco. Downtime could be as long as 2 hours for this operation.
– Robbie
Update(4:30AM): This maintenance is now complete.
Update(8/10/2015): This maintenance will take place tonight at midnight.
Update( 11:40P): This maintenance has been delayed to a future date.
Beginning tonight at midnight I will be performing maintenance on equipment serving a small subset of customers in San Francisco. Expected downtime for this maintenance could be up to two hours.
– Robbie
Tonight beginning at Midnight I will be preforming an upgrade to a piece of our phone service equipment in Santa Rosa. This is non-service impacting and you should experience no issues with your phone service. Expected time of completion is ~30 minutes. Thank you
-Brandon
Update: 12:17pm – Maintenance has been pushed till tomorrow night.
Update: 12:21am – Maintenance is now complete
-Brandon
Update(12:15AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing maintenance on equipment that serves a small portion of legacy DSL customers in northern California. Expected downtime for this operation is around 15 minutes.
– Robbie