Category: Network

Fusion/FlexLink Intrusive Maintenance

Update (12:30AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in the Sacramento area. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Fusion/FlexLink Intrusive Maintenance

Update (12:30 AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Healdsburg, Vallejo, Fairfield and Yountville. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Fusion/FlexLink Intrusive Maintenance

Update (1:20AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Rafael, Sausalito, Mill Valley, and Ignacio. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Fusion/FlexLink Intrusive Maintenance

Update (12:20AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Petaluma, Napa, Sonoma, and Saint Helena. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Fusion/FlexLink Maintenance

Update(1:30AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Santa Rosa, Windsor, Cotati, and Rohnert Park. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.

– Robbie

Fusion/FlexLink Intrusive Maintenance

Update(4:30AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Santa Rosa. Expected downtime is less than 15 minutes.

– Robbie

Legacy DSL Outage – Bay Area

Update: These customers are now be back online.

A small portion of legacy DSL customers are currently offline in the bay area due to a failed optical port in our network. We are currently in the process of migrating those customers off of the failed port to restore service asap.

– Robbie

Fusion/FlexLink Intrusive Maintenance

Update (12:40AM): This maintenance is now complete.

This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Larkspur. Expected downtime is less than 15 minutes.

– Robbie

Fusion/FlexLink Outage – LA

Update(9:45AM): The failed router has been replaced and all affected customers are now back online.

Update (7:00AM): We are working on getting a entire chassis replacement to this location at this time. A technician is en route but we dont quite have a firm ETR yet.

A small portion of customers in the LA/Sunset Blvd area are currently offline due to trouble with a router in the area. We are currently investigating the cause of the problem and will update this motd once we have a ETR.

– Robbie