Legacy DSL Intrusive Maintenance – Northern California

Update(3:11AM): We believe this maintenance was completely successful. If you are experiencing any trouble with your legacy DSL connection please give our support department a call this morning.

Beginning tonight at midnight we will be performing maintenance on a group of around 1000 legacy DSL customers. This operation should be completed by around 4am tomorrow.

  • Noc

Sonic Fusion Intrusive Maintenance – San Francisco

Update – Work was completed within the maintenance window.

Starting tonight at midnight we will be preforming maintenance on a subset of fusion customers in the San Francisco area.  Expected downtime is around 20 minutes as a piece equipment reboots.  The maintenance window for tonight is till 4 am.

Network Engineering

System Maintenance

Update: Maintenance complete.

Tonight at 11:59pm we will be running software updates on multiple customer facing systems. The following services may experience brief interruptions:

  • Membertools
  • Wiki
  • Forums
  • Webmail
  • Signups at sonic.com

-SOC

Sonic Telecom Core Maintenance

Update (12:43AM): Maintenance complete.

Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

-Network Engineering

Core Network Maintenance

Beginning tonight at midnight, we will be performing maintenance on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

Update(1:29AM): Maintenance complete

-Network Engineering

Sonic Telecom Core Maintenance

Update (12:30AM): Maintenance complete.

Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

-Network Engineering

Sonic Telecom Core Maintenance

Update (12:22AM): Maintenance complete.

Beginning tonight at midnight, we will be performing software upgrades on core network equipment in San Jose, CA. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

-Network Engineering