A very small sub-set of FlexLink customers in San Francisco will experience a brief outage tonight midnight. Expected downtime is 10-20 minutes.
-Michael Tardif
-NOC
System Maintenance Tonight
UPDATE: Work complete.
Tonight at 11:59 pm we will be running updates for customer facing and backend systems. Expect brief interruptions to the following services:
- IMAP/POP3
- SMTP
- Membertools
- Webmail
- IPv6 tunnels
– Grant and SOC
Fusion/FlexLink Intrusive Maintenance – San Francisco
Update(4:30AM): This maintenance is now complete.
Update(8/10/2015): This maintenance will take place tonight at midnight.
Update( 11:40P): This maintenance has been delayed to a future date.
Beginning tonight at midnight I will be performing maintenance on equipment serving a small subset of customers in San Francisco. Expected downtime for this maintenance could be up to two hours.
– Robbie
Non-intrusive Network Maintenance – Santa Rosa
Tonight starting at 11:59PM PDT we will be performing software upgrades on routers in Santa Rosa. No customer impact is expected from this.
-Tim J.
Non-Intrusive Voice Network Maintenance
Tonight beginning at Midnight I will be preforming an upgrade to a piece of our phone service equipment in Santa Rosa. Â This is non-service impacting and you should experience no issues with your phone service. Â Expected time of completion is ~30 minutes. Thank you
-Brandon
Update: 12:17pm – Maintenance has been pushed till tomorrow night.
Update: 12:21am – Maintenance is now complete
-Brandon
Non-Intrusive Network Maintenance – Santa Rosa
This maintenance has been re-scheduled for tonight 8/4/2015 at 11:59PM PDT.
Tonight starting at 11:59PM PDT I will be performing a software upgrade of devices in Santa Rosa. This maintenance is not expected to be service impacting.
-Tim J.
Legacy DSL Outage – Chico/Red Bluff area
Update (3:45PM): The source of the problem has been isolated and traffic re-routed around it.
We are currently investigating an issue with legacy DSL customers in the Chico/Red Bluff area.
– Robbie
Legacy DSL Maintenance – Northern California
Update(12:15AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing maintenance on equipment that serves a small portion of legacy DSL customers in northern California. Expected downtime for this operation is around 15 minutes.
– Robbie
Offices closing early tonight
Sonic will be closed Monday, 7/27/2015 from 4pm to 10pm to celebrate Sonic’s 21st birthday! We will return Tuesday to our normal working hours, and we will call back anyone who left us a message during the closure. Our 24×7 network operations team will still be on call for our Enterprise, dedicated circuit and colocation customers.
Legacy DSL Maintenance
Tonight, July 23 starting at 11:59pm, we will performing maintenance on equipment serving a small subset of legacy DSL customers in Northern California. Expected downtime is less than 20 minutes.
Update(12:38am): Maintenance complete, downtime for affected customers was less than 5 minutes.
-Tomoc