3/6/15 – 1:08AM – This maintenance is now complete.
Beginning tonight at 11:59PM PST we will be performing maintenance on equipment that serves a portion of Fusion and FlexLink customers in San Francisco. Downtime could be as long as one hour for this operation.
– Robbie and Tim
Today, starting at 9:00am, a port on equipment serving a small subset of Legacy DSL subscribers starting taking a large number of errors. We are working to get the hardware replaced as soon as possible.
Update: A workaround has been put in place to restore service. Affected subscribers should now be online, however there may be a brief (~2 minute) window of downtime when the permanent fix is implemented.
Update: Service restored.
-Tomoc
Beginning tonight at midnight we will be performing maintenance on equipment that serves a portion of Fusion and FlexLink customers in San Francisco. Downtime could be as long as one hour for this operation.
– Robbie and Tim
3/1/15 – 1:33AM – This maintenance is now complete.
Tonight beginning at 11:59PM PST we will be performing software upgrades to cards serving Fusion users in Santa Rosa, Healdsburg and Petaluma. This only impacts a small portion of the users in each location, and the expected outage is 15-20 minutes per card.
-Tim J.
1:40AM – This maintenance is now complete.
Tonight 2/25/2015 beginning at 11:59PM we will be performing a software upgrade of portions of our voice network in Santa Rosa. No customer impact is expected from this.
-Tim J.
2/24/2015 – This maintenance has been postponed. A new MOTD will be posted when this is re-scheduled.
Tomorrow night, 2/25/2015, starting at 11:59PM we will be performing software upgrades of routers serving Fiber DIA customers in Santa Rosa business parks. The expected outage times are approximately 30 minutes.
-Tim J.
2/24/2015 – This maintenance has been postponed. A new MOTD will be posted when this is re-scheduled.
On Wednesday night, 2/25/2015, beginning at 11:59PM PST we will be performing a software upgrade of a router serving Fiber DIA customers in the San Francisco LATA. The expected outage for this should be less than 30 minutes.
-Tim J.
Update(12:30AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing maintenance on core routing equipment in Palo Alto. Users may notice some routing instability as a result of this maintenance.
– Robbie
Update: All work is complete.
Tonight, February 17th, at 11:59pm, we will be replacing a redundant network switch feeding our database and hosting servers. We do not anticipate any interruption to service, but there may be delays as connections are transitioned over.
— Joe and the Sonic SOC
Update(2:34AM); This maintenance is now complete.
Beginning tonight at midnight I will be performing maintenance on core routing equipment in Palo Alto and San Jose. No downtime is expected for customers.
– Robbie