This has been rescheduled for Monday night 3/9/15 at 11:59PM PDT.
Tomorrow night (Saturday 3/7/2015) starting at 11:59PM we will be performing intrusive maintenance on cards serving a small portion of Fusion customers in Santa Rosa, Petaluma, Sebastopol, Cotati, Rohnert Park and Healdsburg. This maintenance should take ~10-15 minutes per card.
Update: All maintenance is now complete. Affected subscribers may need to power cycle their modem and/or router.
-Tim
3/6/15 – 2:15 AM PST – This maintenance is now complete.
Tonight, March 5, starting at 11:59pm, we will be performing software updates on equipment serving a subset of customers in Danville, Livermore, and Pleasanton. Expected downtime is 10 minutes.
-Tomoc and Tim
3/6/15 – 1:22AM PST – This maintenance is now complete.
Tonight, March 5, starting at 11:59pm, we will be performing a maintenance reload on core networking equipment in northern California. This equipment is fully redundant, and no downtime is expected.
-Tomoc and Tim
3/6/15 – 1:08AM – This maintenance is now complete.
Beginning tonight at 11:59PM PST we will be performing maintenance on equipment that serves a portion of Fusion and FlexLink customers in San Francisco. Downtime could be as long as one hour for this operation.
– Robbie and Tim
Today, starting at 9:00am, a port on equipment serving a small subset of Legacy DSL subscribers starting taking a large number of errors. We are working to get the hardware replaced as soon as possible.
Update: A workaround has been put in place to restore service. Affected subscribers should now be online, however there may be a brief (~2 minute) window of downtime when the permanent fix is implemented.
Update: Service restored.
-Tomoc
Beginning tonight at midnight we will be performing maintenance on equipment that serves a portion of Fusion and FlexLink customers in San Francisco. Downtime could be as long as one hour for this operation.
– Robbie and Tim
3/1/15 – 1:33AM – This maintenance is now complete.
Tonight beginning at 11:59PM PST we will be performing software upgrades to cards serving Fusion users in Santa Rosa, Healdsburg and Petaluma. This only impacts a small portion of the users in each location, and the expected outage is 15-20 minutes per card.
-Tim J.
1:40AM – This maintenance is now complete.
Tonight 2/25/2015 beginning at 11:59PM we will be performing a software upgrade of portions of our voice network in Santa Rosa. No customer impact is expected from this.
-Tim J.
2/24/2015 – This maintenance has been postponed. A new MOTD will be posted when this is re-scheduled.
Tomorrow night, 2/25/2015, starting at 11:59PM we will be performing software upgrades of routers serving Fiber DIA customers in Santa Rosa business parks. The expected outage times are approximately 30 minutes.
-Tim J.
2/24/2015 – This maintenance has been postponed. A new MOTD will be posted when this is re-scheduled.
On Wednesday night, 2/25/2015, beginning at 11:59PM PST we will be performing a software upgrade of a router serving Fiber DIA customers in the San Francisco LATA. The expected outage for this should be less than 30 minutes.
-Tim J.