Support closed 1:30pm – 2:30pm

Customer support including Billing and Sales will be closed today for an extra half hour for our weekly meeting.

3 comments for “Support closed 1:30pm – 2:30pm

  1. Lawrence wong
    April 13, 2017 at 8:20 am

    Outage in the outer Richmond district? Did resets and can’t connec

  2. john
    May 13, 2017 at 12:24 pm

    Yes. Outage in central Richmond. Reset produces nil.

  3. Andrew Mayfield
    May 13, 2017 at 12:36 pm

    Hi John, we aren’t experiencing an outage in the Richmond. If your connection is down I urge you to reach out to Customer Support to troubleshoot. Support can be reached via phone at 888.766.4233. Or you can arrange a callback or an SMS session via

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