Support closed 1:30pm – 2:30pm

Customer support including Billing and Sales will be closed today for an extra half hour for our weekly meeting.

8 comments for “Support closed 1:30pm – 2:30pm

  1. Hi John, we aren’t experiencing an outage in the Richmond. If your connection is down I urge you to reach out to Customer Support to troubleshoot. Support can be reached via phone at 888.766.4233. Or you can arrange a callback or an SMS session via

  2. Is Gigabit fiber internet available for zip code 94116-2903? I am using fusion 5M download speed, but the real speed runs at 2M. It’s super slow for my family for video steaming.

  3. You can check for service availability on our website – Regarding your speed issue it would definitely be worthwhile for you to reach out to our Support team. They can be reached at 888.766.4233 or via email at

  4. I enjoy the customer support Sonic has, but I would like to know if Sacramento is an area of consideration for the gigabit internet service.

Leave a Reply

Your email address will not be published. Required fields are marked *