Update (12:39AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Carlos, Redwood City, Palo Alto, Mountain View, Half Moon Bay, San Mateo, San Bruno, Menlo Park, Millbrae, Daly City, Burlingame, and Los Altos. Expected downtime is less than 15 minutes.
– Robbie
Update (12:45AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in San Francisco. Expected downtime is less than 15 minutes.
– Robbie
Tonight, starting at 11:59PM, we will be performing maintenance on gear that aggregates some legacy DSL connections in northern California. Expected downtime is less than 10 minutes.
-Tomoc
Update: 1:55AM PDT, This maintenance is now complete.
Tonight, 10/22/2014, beginning at 11:59PDT we will be performing software upgrades on core voice equipment in Santa Rosa. No customer impact is expected from this. The upgrade should take between 2 to 3 hours to perform.
-Tim J.
Starting tonight at 6:15PM PDT we will begin blocking all UDP traffic at our network edge destined to port 1900 (SSDP) to mitigate DDoS amplification attacks from affected equipment.
-Tim J.
Update (12:25AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers out of Santa Rosa. Expected downtime is less than 15 minutes.
– Robbie
A small number of customers located in Berekely are currently offline due to a card failure on one of our DSLAMs. We will be dispatching a technician asap to deploy a replacement.
– Robie
In an effort to better protect our customer's data, we have been working on updating our SSL protected services to the industries "best practice". As of yesterday, we have ceased the use of SSLv3 on our member services including Member Tools, Webmail, and our mail cluster. This was to protect against a new vulnerability in the SSLv3 protocol that has been dubbed "POODLE". More information for that may be found here: https://blog.mozilla.org/security/2014/10/14/the-poodle-attack-and-the-end-of-ssl-3-0/ . It is also recommended that users disable SSLv3 in their clients. Some older clients may not be able to disable this protocol, and the only course of action is to update to a client that supports TLS. For more information on how to configure your clients, see the following link: https://zmap.io/sslv3/browsers.html In other SSL related news, the SHA-1 hashing algorithm is to be phased out over the next few years. As a result of this announcement, we have been reissuing our certificates to the SHA-2 hashing algorithm over the last week. Any discussion of SSL should be directed to the forums. https://forums.sonic.net/ Kelsey, Grant, and SOC
Update (12:50AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on core routing equipment that serves Santa Rosa and the surrounding areas. We do not expect any downtime due to this operation.
– Robbie
Update (5:00AM): Service has been restored to this location. We are still investigating the cause of the outage.
We are currently investigating an outage for Fusion and FlexLink customers in the Saint Helena area.
– Robbie