Today, November 5, at 11:56am, an ATM aggregation circuit serving Legacy DSL subscribers in the Chico area went down. We are working with the circuit provider to restore service as quickly as possible.
-Tomoc
Non-intrusive Voice Maintenance
10/31/14 12:37AM PDT – This maintenance is now complete.
Tonight beginning at 11:59PM PDT we will be performing software upgrades on portions of our voice network serving hosted PBX customers. This maintenance will not be service impacting and is expected to last 1-2 hours.
-Tim J.
Fusion/FlexLink Intrusive Maintenance
Update(1:15AM): This maintenance is now complete. A small group of customers in Oakland and Albany are currently offline due to card failures during the upgrades. A technician will be dispatching early this morning to replace the failed cards.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in the east bay area. Expected downtime is less than 15 minutes.
– Robbie
Fusion/FlexLink Intrusive Maintenance
Update(12:50AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in San Jose, Santa Cruz, and the surrounding areas. Expected downtime is less than 15 minutes.
– Robbie
Fusion/FlexLink Intrusive Maintenance
Update (12:39AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Carlos, Redwood City, Palo Alto, Mountain View, Half Moon Bay, San Mateo, San Bruno, Menlo Park, Millbrae, Daly City, Burlingame, and Los Altos. Expected downtime is less than 15 minutes.
– Robbie
Fusion/FlexLink Intrusive Maitenance
Update (12:45AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in San Francisco. Expected downtime is less than 15 minutes.
– Robbie
Legacy DSL Maintenance
Tonight, starting at 11:59PM, we will be performing maintenance on gear that aggregates some legacy DSL connections in northern California. Expected downtime is less than 10 minutes.
-Tomoc
Non-Intrusive Voice Network Maintenance
Update: 1:55AM PDT, This maintenance is now complete.
Tonight, 10/22/2014, beginning at 11:59PDT we will be performing software upgrades on core voice equipment in Santa Rosa. No customer impact is expected from this. The upgrade should take between 2 to 3 hours to perform.
-Tim J.
Blocking Dynamic Customer SSDP Traffic for DDoS Mitigation
Starting tonight at 6:15PM PDT we will begin blocking all UDP traffic at our network edge destined to port 1900 (SSDP) to mitigate DDoS amplification attacks from affected equipment.
-Tim J.
Fusion/FlexLink Intrusive Maitenance
Update (12:25AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers out of Santa Rosa. Expected downtime is less than 15 minutes.
– Robbie