Update: All work is complete.
Tonight, August 27th, starting at 11:59pm, we will be performing updates on equipment serving a subset of Legacy DSL subscribers in the Los Angeles area. Expected downtime is 15 minutes.
– Joe @ System Operations
Fusion/FlexLink Intrusive Maintenance
Update (12:45AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Walnut Creek, Union City, San Ramon, San Leandro, Pleasanton, Martinez, Livermore, Lafayette, Hayward, Hercules, Fremont, Davis, Danville, Concord, Cordelia, Benicia, Bishop Ranch, and Sherman Oaks. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
System Updates
UPDATE: All work is complete.
Tonight at 11:59 pm, we will be updating several customer facing systems. The services effected will include:
- Customer Wiki
- Forums
- Webmail
- Outbound mail
Any interruptions should be brief.
-Grant and SOC
Fusion/FlexLink Intrusive Maitenance
Update (1:00AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Carlos, Redwood City, Palo Alto, Mountain View, Half Moon Bay, San Mateo, San Bruno, Menlo Park, Millbrae, Daly City, Burlingame, and Los Altos. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Fusion/FlexLink Intrusive Maintenance
Update (1:15Am): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Jose, Mountain View, Sunnyvale, Santa Clara, Milpitas, and Morgan Hill. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Legacy DSL Maintenance
Tonight, August 20th, starting at 11:59pm, we will be performing maintenance on equipment serving a subset of Legacy DSL subscribers in the Los Angeles area. Expected downtime is 15 minutes.
-Tomoc
Fusion/FlexLink Intrusive Maintenance
Update(12:14AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Capitola, Aptos, and Tiburon. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Intrusive Flexlink/Fusion Maintenance in San Francisco
Tomorrow morning 8/19/2014 at 2:30AM PDT we will begin performing some maintenance on a cards serving Flexlink customers out of the San Francisco area as well as rebooting a router serving these customers. Expected outage time is 30-45 minutes.
-Tim J.
Web Cluster Reachability Issues
Starting around 7:35 pm 8/16/2014 various sites on our web cluster may have been intermittently reachable. We believe we have determined the cause of this and are working on implementing a solution. As of 8:07 pm everything on the cluster should be stabilized and reachable.
-William
Fusion/FlexLink Intrusive Maintenance
Update(4:10PM): The faulty hardware has been replaced and all voice and data connectivity restored.
Update (4:30AM): This maintenance is now complete. However, an issue remains with a single card leaving around 20 customers offline at this time. We are still working on a solution and will update when the issue has been resolved.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Santa Cruz, Scotts Valley, Moss Beach and Watsonville . Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie