7/9/2014 – 4:15AM PDT – This maintenance is now complete.
Tonight beginning at 11:59PM PDT we will begin performing non-intrusive maintenance on network in portions of the bay area. This includes a software upgrade to portions of our voice network. No customer impact is expected, and the estimated duration is around 2 hours.
-Tim J.
Due to the holiday tomorrow our usual Friday meeting is being held today from 2 to 2:30 PM. Our office and phones will be closed during this time.
Tonight at 11:59pm, we will be performing maintenance on several customer facing services. During this time there may be brief interruptions of the following tools:
This morning, beginning around 3:45 AM, a host within our Santa Rosa datacenter became the target of a very large DDoS attack. We are currently in the process of battling this attack and users may notice reachability problems to services such as our email servers and member tools during this time.
– Robbie
Update( 7:49AM): This issue has been resolved.
A portion of legacy DSL customers in Northern California are currently offline due to an issue with a piece of dsl aggregation gear. We are working on diagnosing and repairing the equipment asap.
– Robbie
Update( 12:20AM ): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Jose. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
6/19/14 – 12:42AM PDT – This Maintenance is now complete.
Tonight beginning at 11:59PM PDT we will be performing non-intrusive maintenance to equipment serving Fusion and Flexlink circuits in the bay area. This is a follow-up to the maintenance last night. No service impacts are expected.
-Tim J.
This maintenance is now complete. Everything should be functioning as normal.
Tonight (6-17-14) beginning at 8:00 pm we will be performing maintenance on our cdr server. Expected downtime is approximately 4 hours. During this time call detail records will be unavailable to view via our member tools.
-William
Update: 6/18/2014 1:45AM – This maintenance is now complete. Users may have noticed slight (sub 5%) packet loss for brief instances during this migration, but things should be back to normal now.
Tomorrow night (6/17/2014) beginning at 11:59PM PDT, we will be migrating traffic to newly upgraded portions of our Bay Area network. This covers all Fusion and Flexlink customers in the Bay area. No customer impact is expected during this maintenance.
-Tim J.
Update (12:35AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving a portion of Fusion and FlexLink customers in San Francisco. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie