Sat Dec 14 14:28:03 PST 2002 — Nokia Rooftop in Rohnert Park ‘R’ Section down. The T1 that serves Nokia Rooftop customers in Rohnert Park ‘R’ Section is down. A ticket has been opened with Pac Bell and we expect a reasonable repair in spite of the weather. -Matt

Update: Sat Dec 14 14:56:50 PST 2002, Power outage in Rohnert Park ‘M’ and ‘R’ Sections. After calling down to Rohnert Park, it was determined that the power is out in much of this area. We expect service to be restored when PG&E resolves the issue.

Fri Dec 13 15:47:09 PST 2002 — Our unix shell server, bolt.sonic.net is currently having problems, and the ops team is working on it. -Ops

Update: We’ve restored shell services on a standby server and will be investigating bolt’s failure. -Kelsey, Eli and John.

Fri Dec 13 14:53:26 PST 2002 — Last chance for pre-Christmas DSL installation. If you’re interested in obtaining new DSL service prior to Christmas, order today! We’re still offering free equipment for new customers, and the pricing starts at a total delivered cost of $49.95, just $31 more than a basic Sonic.net account.

You can order at: www.sonic.net/sales/dsl/pacbell/

If you are interested in giving DSL as a gift, phone our sales group at 707-522-1000 to make special arrangements.

SBC-ASI is scheduling installations for orders placed today for December 20th. We’ll make our best effort to get you a pre-Christmas installation date if you’ll get your order in by the end of the day today. Installation time-frame cannot be guaranteed by Sonic.net.

Thu Dec 12 12:37:38 PST 2002 — Vi upgraded on Bolt (shell.sonic.net). We have updated the vi/vim package on Bolt. This is a bugfix. -Kelsey and Scott

Thu Dec 12 12:35:30 PST 2002 — New mysql server program on Timber (sql.sonic.net). We have upgraded the mysqld on Timber. This was an urgent, unannounced upgrade to fix a security vulnerability. Downtime for the server was less than a minute. -Kelsey and Scott

Thu Dec 12 11:21:16 PST 2002 — Two of our name servers had been responding slowly to DNS request resulting in occasional failures and apparently slow interactive performance for some customers. They had not slowed down enough to trip an alert in our monitoring software. After it was brought to our attention, we took some brief traces to catch the failure and then restarted both of the servers. -Kelsey and Nathan

Wed Dec 11 12:17:44 PST 2002 — Mail Server Issues: A user just received a large mail bomb which temporarily impacted our mail servers. The mail bomb was quickly de-fanged and the mail servers have returned to normal. -Kelsey and Russ

Tue Dec 10 17:12:13 PST 2002 — .BIZ domain names can now be registered for one year. This is down from the two year minimum registration term previously imposed by the .BIZ registry.

To find our more about registering domain names with Sonic.net, please visit our domain tool located at: sonic.sonic.net/members/domain_tool/

-Chuckc

Mon Dec 9 15:25:41 PST 2002 — Public MySQL downtime: Our public MySQL crashed under some normal maintenance. The databases are currently undergoing consistency checking. The server will be brought back up as soon as it is finished. This also affects both of our web-based mail clients, TWIG and Squirrel Mail. -Kelsey

Sat Dec 7 12:17:44 PST 2002 — SSL problem. Earlier this morning, our SSL web server stopped answering requests. Restarting the web server program cleared up the problem. The server now restarts daily at 4am to keep it healthy. -Scott and John