Update: 2:28 AM Maintenance is completed.
Thursday Morning, 2/25/2021, starting at 2:00 AM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Sebastopol. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 2 hours.
-Network Engineering
Update: 3:28 AM Maintenance is completed.
February 25th at 3:00 AM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 2 hours.
~Network Engineering
Update 2/24/21 @ 4:10 AM – Maintenance concluded at 3:58 AM with all affected equipment back fully in service.
Tomorrow night (2/24/21), starting at 2:00 AM, a small subset of customers in the San Francisco area will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 4 hours.
– Network Engineering
Update 2/23/21 3:18AM: This work is now complete.
Tomorrow night (2/23/21), starting at 2:00 AM, a small subset of customers in the Albany and Brentwood areas will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 4 hours.
– Network Engineering
Update 2:30am – This maintenance has been completed
On 2/18/2021 at 11:59PM, we will be performing maintenance on hardware serving Fusion Fiber customers in the Albany area. We expect this work to be non-intrusive to customer traffic. The maintenance window is 4 hours.
-Network Engineering
Update 2/18/21 3:08AM: This work is now complete.
Tomorrow night (2/18/21), starting at 2:00 AM, a small subset of customers in the Berkeley, Oakland, and Emeryville areas will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 4 hours.
– Network Engineering
Update 2/17/21 3:09AM: This work is now complete.
Tomorrow night (2/17/21), starting at 2:00 AM, a small subset of customers in the San Francisco, Petaluma, and Burlingame areas will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 4 hours.
– Network Engineering
Update 2/16/21 2:34AM: This work is now complete.
Tomorrow night(2/16/21), starting at 2:00 AM, a small subset of customers in the San Francisco and Sebastopol area will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 4 hours.
– Network Engineering
Update: This maintenance was completed at 8:30pm on 2021.2.11
Tonight, beginning at 6pm, we will be moving the uplink location for our custom hosting cluster. This work will result in a brief period of downtime as we migrate each host, and we expect the total time to completion will be within 1 hour.