Update(9:36pm): This maintenance is being postponed until a later date. A new notice will go out at that time.
Tuesday, July 14th, starting at 11:59pm, we will be making changes to our transit configuration serving our Southern California network. Customers may experience up to 10 minutes of routing instability as BGP across the internet reconverges. This maintenance window is 4 hours.
-Network Engineering
Update(2:02AM): Maintenance complete
Tuesday, July 7th, starting at 11:59pm, we will be performing non-intrusive code upgrades on transport equipment around our core network. Maintenance window is 4 hours.
-Network Engineering
Update(2:42AM): Maintenance is now complete, customers may have experienced a brief period of IPv6 reachability issues to some destinations during this window.
Tonight, May 18, starting at 11:59PM, we will be performing maintenance on equipment serving the edge of the Sonic network. No customer impact is expected. This maintenance window is 4 hours.
Update(1:47am): Due to a configuration error, a subset of customers experienced 10-15 minutes of down time during this maintenance window. At this time, all services have been restored, and maintenance is now complete.
Monday, Jan 13, starting at 11:59pm, we will be performing maintenance on public peering interfaces at the edge of our network. Customers may experience a small period of network instability. Maintenance window is four hours.
-Network Engineering
Update(2:28am): Maintenance complete
Wednesday, November 20, starting at 11:59pm, we will be performing intrusive maintenance on equipment serving a subset of Business Park Fiber customers in Sonoma County. Affected customers are expected to experience between one and three service outages of up to 25 minutes. This maintenance window is 4 hours.
-Network Engineering
Update(1:45am): Maintenance is complete
Tonight, October 24, starting at 11:59pm, we will be performing maintenance on our public peering interconnections. Customers may experience a brief period of routing instability towards destinations outside of the Sonic network.
-Network Engineering
See https://en.wikipedia.org/wiki/Peering#Public_peering for more information on public peering
Update(1:43am): Maintenance complete, however the problems exhibited by this piece of equipment have not been fully resolved. All service affecting symptoms have been mitigated via a temporary workaround while we work with our hardware vendor to find a permanent solution.
Tonight, September 19, starting at 11:59pm, we will be performing a reboot of equipment serving a small set of Business Park Fiber circuits in Santa Rosa, Healdsburg and Petaluma. Expected customer downtime is 20 minutes. This maintenance window is 4 hours.
-Network Engineering
Update(9/12 3:50am): Maintenance complete
Update(9/10 11:42pm): This maintenance has been postponed until September 11 at 11:59pm
Tuesday , September 10, starting at 11:59pm, we will be performing maintenance on core equipment in the northern California Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering
Update(3:21): Maintenance complete
Tonight, August 19, starting at 11:59pm, we will be performing maintenance on equipment in Sonic’s northern California core network. Customer’s may experience moments of routing instability, however, no connectivity interruption is expected. This maintenance window is 4 hours.
-Network Engineering
Update(3:34am): Maintenance complete
Tonight, August 15, starting at 11:59pm, we will be performing maintenance on core equipment in Northern California. Customers may experience brief periods of routing instability, however no downtime is expected. This maintenance window is 4 hours.
-Network Engineering