Sonic Telecom Emergency Router Maintenance

Update(1:43am): Maintenance complete, however the problems exhibited by this piece of equipment have not been fully resolved. All service affecting symptoms have been mitigated via a temporary workaround while we work with our hardware vendor to find a permanent solution.

Tonight, September 19, starting at 11:59pm, we will be performing a reboot of equipment serving a small set of Business Park Fiber circuits in Santa Rosa, Healdsburg and Petaluma. Expected customer downtime is 20 minutes. This maintenance window is 4 hours.

-Network Engineering

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