Update(2:02AM): Maintenance complete
Tuesday, July 7th, starting at 11:59pm, we will be performing non-intrusive code upgrades on transport equipment around our core network. Maintenance window is 4 hours.
-Network Engineering
Author: Tomoc Field
Emergency Non-Intrusive Core Maintenance
Update(2:42AM): Maintenance is now complete, customers may have experienced a brief period of IPv6 reachability issues to some destinations during this window.
Tonight, May 18, starting at 11:59PM, we will be performing maintenance on equipment serving the edge of the Sonic network. No customer impact is expected. This maintenance window is 4 hours.
Non Intrusive Core Network Maintenance
Update(1:47am): Due to a configuration error, a subset of customers experienced 10-15 minutes of down time during this maintenance window. At this time, all services have been restored, and maintenance is now complete.
Monday, Jan 13, starting at 11:59pm, we will be performing maintenance on public peering interfaces at the edge of our network. Customers may experience a small period of network instability. Maintenance window is four hours.
-Network Engineering
Sonoma County Business Park Fiber Intrusive Maintenance
Update(2:28am): Maintenance complete
Wednesday, November 20, starting at 11:59pm, we will be performing intrusive maintenance on equipment serving a subset of Business Park Fiber customers in Sonoma County. Affected customers are expected to experience between one and three service outages of up to 25 minutes. This maintenance window is 4 hours.
-Network Engineering
Northern California Network Edge Maintenance
Update(1:45am): Maintenance is complete
Tonight, October 24, starting at 11:59pm, we will be performing maintenance on our public peering interconnections. Customers may experience a brief period of routing instability towards destinations outside of the Sonic network.
-Network Engineering
See https://en.wikipedia.org/wiki/Peering#Public_peering for more information on public peering
Sonic Telecom Emergency Router Maintenance
Update(1:43am): Maintenance complete, however the problems exhibited by this piece of equipment have not been fully resolved. All service affecting symptoms have been mitigated via a temporary workaround while we work with our hardware vendor to find a permanent solution.
Tonight, September 19, starting at 11:59pm, we will be performing a reboot of equipment serving a small set of Business Park Fiber circuits in Santa Rosa, Healdsburg and Petaluma. Expected customer downtime is 20 minutes. This maintenance window is 4 hours.
-Network Engineering
Sonic Core Router Maintenance
Update(9/12 3:50am): Maintenance complete
Update(9/10 11:42pm): This maintenance has been postponed until September 11 at 11:59pm
Tuesday , September 10, starting at 11:59pm, we will be performing maintenance on core equipment in the northern California Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering
Sonic Core Maintenance
Update(3:21): Maintenance complete
Tonight, August 19, starting at 11:59pm, we will be performing maintenance on equipment in Sonic’s northern California core network. Customer’s may experience moments of routing instability, however, no connectivity interruption is expected. This maintenance window is 4 hours.
-Network Engineering
Sonic Core Maintenance
Update(3:34am): Maintenance complete
Tonight, August 15, starting at 11:59pm, we will be performing maintenance on core equipment in Northern California. Customers may experience brief periods of routing instability, however no downtime is expected. This maintenance window is 4 hours.
-Network Engineering
Nor-Cal Non-Intrusive Network Maintenance
Update(12:26am): Maintenance complete
Tuesday, August 13, starting at 11:59pm, we will be performing non-intrusive maintenance on equipment serving the edge of our network. Maintenance window is 4 hours.
-Network Engineering