Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.
-Network Engineering
Legacy DSL Intrusive Maintenance – Northern California
Update(3:11AM):Â We believe this maintenance was completely successful. If you are experiencing any trouble with your legacy DSL connection please give our support department a call this morning.
Beginning tonight at midnight we will be performing maintenance on a group of around 1000 legacy DSL customers. This operation should be completed by around 4am tomorrow.
- Noc
Fusion Intrusive Maintenance – Santa Cruz, Mountain View, Petaluma, and Albany
Update – Maintenance was complete around 3:00 am.
Beginning tonight at midnight we will be performing maintenance on a small subset of Fusion customers in these areas. Expected downtime is less than 20 minutes.
- Noc
Sonic Fusion Intrusive Maintenance – San Francisco
Update – Work was completed within the maintenance window.
Starting tonight at midnight we will be preforming maintenance on a subset of fusion customers in the San Francisco area. Â Expected downtime is around 20 minutes as a piece equipment reboots. Â The maintenance window for tonight is till 4 am.
Network Engineering
non-intrusive maintenance on our voice switch
At midnight we will be doing non-intrusive maintenance on our voice switch to replace a backup component.
We do not anticipate any downtime with this maintenance.
NOC Engineering
Update: 1:20am Maintenance is complete.
Sonic Telecom Core Maintenance – Non Intrusive
Update(12:12am) – Maintenance is now complete
Beginning tonight at midnight, we will be making adjustments to equipment in our core. This work is non service impacting. Â Expected maintenance window is 15 minutes.
-Network Engineering
System Maintenance
Update: Maintenance complete.
Tonight at 11:59pm we will be running software updates on multiple customer facing systems. The following services may experience brief interruptions:
- Membertools
- Wiki
- Forums
- Webmail
- Signups at sonic.com
-SOC
Sonic Telecom Core Maintenance
Update (12:43AM): Maintenance complete.
Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.
-Network Engineering
Core Network Maintenance
Beginning tonight at midnight, we will be performing maintenance on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.
Update(1:29AM): Maintenance complete
-Network Engineering
Sonic Telecom Core Maintenance
Update (12:30AM): Maintenance complete.
Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.
-Network Engineering