Update (12:30AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in the Sacramento area. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Our list server has been upgraded with new hardware and a newer version of the mailman list software. Most importantly, the new dmarc_moderation_action has been set to “Munge From” for all lists on the server. This change will allow the server to rewrite the from header when sending messages to domains that would reject the email due to strict DMARC policies. This change will be most noticed by list users with yahoo.com and aol.com email addresses. I have started a forum post here for discussion: https://forums.sonic.net/viewtopic.php?f=5&t=2139 . Please let us know if you have any problems.
-Grant and System Operations
Today at 9:36AM customers in the San Carlos area area currently offline due to trouble with a router in the area. We are currently investigating the cause of the problem and will update once we have an ETR.
-Tim J.
Update: 10:50am We have a technician being dispatch to the central office ETA 12:50pm
Update: 1:26pm Our technician is on site and replacing the failed piece of equipment. ETR 2:00pm
Update: 1:54pm – Service restored as of 1:45PM PDT.
We are currently battling a large DDoS targeting our shared hosting server. Customers and visitors to their websites may experience reachability issues while we deal with the attack.
-Tim J.
UPDATE: This work is complete.
Tonight starting at 11:59pm, we will be updating software on our database servers and web servers. This will cause brief interruptions of sonic.net web pages and tools.
-Grant and System Operations
We are currently battling a large DDoS targeting our shared hosting server. Customers and visitors to their websites may experience reachability issues while we deal with the attack.
-Grant and Operations
Update: The fibers were repaired and service restored around 2:30 AM this morning.
Update: AT&T has confirmed a fiber cut between Woodland and Davis, and have dispatched a crew to fix the affected span. No ETR at this time.
Today, at 12:25pm, vendor circuits serving the Woodland central office went down. We have opened tickets with our vendor and will work with them to get this issue resolved as soon as possible.
-Tomoc
We are currently battling a large DDoS targeting our shared hosting server. Customers and visitors to their websites may experience reachability issues while we deal with the attack.
– Robbie
Update (12:30 AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Healdsburg, Vallejo, Fairfield and Yountville. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Update (1:20AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Rafael, Sausalito, Mill Valley, and Ignacio. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie