Burlingame – Fusion Fiber Intrusive Maintenance

Update 4:20AM: This maintenance is now complete.

Tomorrow (5/6/22), starting at 2:00 AM, Fusion Fiber customers in the Burlingame area will experience a service interruption while we perform maintenance. The expected down time is about 30 minutes while the equipment upgrades. The maintenance window will be 4 hours.

– Network Engineering

Phone Switch Maintenance

Update: 1:04 AM Maintenance is completed.

April 26th 2022 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance.  The window for this maintenance is 5 hours.

~Network Engineering

Phone Switch Maintenance

Update (1:20AM): Maintenance successfully completed.

April 21st 2022 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering

Northern California Core Maintenance

Update (12:10AM): Maintenance successfully completed.

Tonight, 4/20/22, starting at 11:59 PM, we will be performing non-intrusive maintenance on core routing equipment in our northern California network.

We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering

San Francisco – Fusion Fiber Intrusive Maintenance

Update 4/21/22 3:38AM: This maintenance is now complete

Friday morning (4/21/22) starting at 2:00AM, a subset of Fusion Fiber customers in San Francisco will experience approximately 45 minutes of downtime while we perform upgrades to equipment serving them. The maintenance window will be 4 hours. Update will be provided upon its completion.

-Network Engineering

Northern California Core Maintenance

Update 3:25 AM: This work is now complete.

Tonight, 4/18/22, starting at 11:59 PM, we will be performing non-intrusive maintenance on core routing equipment in our northern California network.

We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering