Update 2/24 3:41AM: This maintenance is now complete.
Tomorrow night (2/24/22), starting at 2:00 AM, a small subset of customers in the Berkeley area will experience a brief service interruption while we perform maintenance. The expected down time is about 15 minutes while equipment reboots. The maintenance window will be 4 hours.
It seems that the automatic assignment of a DNS server by DHCP is not working. I had to go into the network adapter settings and manually enter the DNS nameserver IP to get the internet to work.
As of 2/24/22 08:27 in Berkeley, the internet will not function unless one manually assigns a DNS address to the network adaptor.
Hello, If you are still having issues please give our Support Team a call so that we can go over some troubleshooting steps with you. You can reach us at 1-855-394-0100 8am-10pm 7 days a week.