Update 11:44am : This was posted in error and was orginally intended for direct to customer messaging for a limited scope of a small subsection of some customers in the San Francisco area. That maintenance is complete. There are no further disruptions.
We need to perform emergency maintenance on the equipment serving you. We have sent out an email to those affected. This maintenance is planned to start at 11AM today which will take down the network. We will be up shortly after that. We apologize for any inconvenience this may cause.