Fri Jun 9 18:07:46 PDT 2000 — Dane Jasper, founder and CEO of Sonic.net was recently interviewed by The Business Journal, and we’ve made a copy available on our home page. Dane talks about our six years as the leading local Internet provider, plus Sonic.net’s growth and future. See the ‘What’s New’ section of our home page to read the interview.

Fri Jun 9 18:03:48 PDT 2000 — This Sunday morning after 12:30AM, we will be upgrading and rebooting our core DSL router. This will result in three to five minutes of downtime for PacBell DSL and Broadlink DSL customers, as well as T1 customers connected via FR/ATM.

Next, we’ll be shutting down our new NetApp filer, freezer.sonic.net to move our 1.1 Terabyte tape changer to it’s SCSI bus for backups. This will pause FTP availability for two to three minutes.

Then, we’ll be migrating user email and web data from the current NetApp filer to the new filer. This will result in read-only availability of web and mail space for 5-10 minutes each, then downtime for one to two minutes while the NFS mount points are moved.

Scott and Kelsey will be doing the work on Sunday morning. -Dane

Thu Jun 8 18:04:37 PDT 2000 — We’ve completed the migration to piggy; all multihomed websites are now load balanced and enjoy the reliability and performance of redundant web servers. If you have any questions about the new web server configuration and how this may affect your website please direct them to the newsgroup news:sonic.net where we will be happy to answer your questions. -Kelsey and Scott

Tue Jun 6 18:09:53 PDT 2000 — We’ve completed the migration of all SMTP, POP3 and HTTP for www.sonic.net to the new Alteon AD3, ‘piggy’. Piggy’s configuration enables us to load balance all multihome domains. We’ve migrated one class-c (208.201.227.0) of multihomes on piggy to test the new load balanced configuration. If you’re domain is hosted in the 208.201.227.0 class-c and you run into problems with it please let us know as soon as possible. We expect that testing will be finished soon and that all multihomes will be load balanced by Friday.

Once the configuration changes have converged and we have migrated all of the multihomes to piggy we will setup piggy and kermit (the other AD3) in an active-active redundant configuration, thus insuring no single point of failure within our server LAN. -Kelsey

Mon Jun 5 21:58:41 PDT 2000 — We’ve completed the migration of FTP data to the new Network Appliance network filer. The new NetApp F740, ‘freezer.sonic.net’ is to replace ‘fridge.sonic.net’ with 6x the speed, twice as much RAM and much more space. It’s scalable to 900 gigs of fully redundant RAID storage, so we’ve got a lot of room to grow. The fast new fiber channel arbitrated loop drives support multiple filer clustering for high availability.

We’ll be migrating mail, web and shell home directories in the next couple weeks to complete this project. The current schedule is to move mail and web data this coming Sunday morning, June 11th after around 1am.

‘fridge’ has served us very well, with amazing reliability and zero-downtime file-system expansion which has been a unique and wonderful solution for our growing storage needs. -Scott, Dane and Kelsey

Sat Jun 3 19:49:04 PDT 2000 — New Network Appliance migration. Tomorrow morning (June 4th) at 1am, the ftp volume will be read-only for approximately 10 minutes while we transfer the last of the data to the new NetApp. After that, we will be changing all ftp mount points over to the new NetApp. The migration should be finished by 1:30am. -Scott and Dane

Fri Jun 2 21:41:45 PDT 2000 — The Covad DSL backhaul issue was resolved from a performance standpoint at ~17:00hrs, and Covad’s engineers are still trying to determine what caused the problem. I waited to update the MOTD for that resolution, and at this point I will direct further updates to the sonic.dsl Newsgroup. — Eli

Fri Jun 2 16:06:34 PDT 2000 — Our Covad DSL back-haul circuit is seeing poor performance and we are currently talking with our vendors to resolve the issue as soon as possible. – Eli

Tue May 30 14:05:27 PDT 2000 — Thunder.sonic.net, our primary web server, detected an OS error and restarted a few minutes ago. Downtime was approximately three minutes. -Scott

Wed May 24 21:06:34 PDT 2000 — UUNet Security has finished their investigation, and our Shell Server is back to normal operation. The investigation took a lot of time/resources on UUNet’s part, but it paid off- UUNet has logs that will be essential to Law Enforcement, and we’ll be pursuing this matter. Shell services are only used by a small portion of our user base, but we are (naturally) upset by this event, and apologetic for the brief service interruption for our user base this afternoon. – Eli, and the Ops team at Sonic.net