Today, August 7th 2024, starting at 5:30pm, a router in one of our transit provider networks began dropping traffic destined for Sonic customers. These traffic drops manifested in connectivity issues from many internet destinations, as well as voice issues for our Southern California customers. We took steps to mitigate the affected upstream routing problem and restore voice as quickly as possible. Our transit provider resolved their issue no later than 7pm and all traffic has been restored.