A regular automatic system update applied at 04:56AM this morning broke the Fusion Voicemail application services, including the internal RPC services used by the Membertools to check the status of a user’s Voicemail account.  The simple fix was applied at 8:28AM once the issues were brought to our attention.  During this period calls to Voicemail resulted in a fast-busy and mebertools logins would return a blank page.  Unfortunately, our monitoring did pick up the failure but the alert wasn’t recognized as a service impacting issue.  -Kelsey