Update: Maintenance complete 11PM PST
Tonight beginning at 10PM PST we will be applying upgrades to multiple systems including our customer shell server. Any downtime to effected systems should be very brief, and we expect to complete the maintenance within 2 hours.
Our internet in North Oakland is going in and out sporadically this morning.
Hello Laura,
I was able to look at your account, and I do not see any service drops. This issue may be router-related, but it would be beneficial to contact our support team by calling (707)-547-3400 seven days a week between 8 a.m. and 10 p.m. for assistance.