Wed Dec 10 10:49:48 PST 1997 — As of Wednesday, Pacific Bell has not yet been able to fix the troubles that we’ve had with busy signals in the switch. Basically, our X2/ISDN hunt group was configured as a sequential hunt instead of a multi line hunt, and the NorTel DMS100 won’t do sequential hunt beyond about 100 lines. We’ve got 192 lines in that group, and we’re not able to use them all! As this group serves overflow for the v.34 group, all users may get busy signals during our peak time in the evening on busy evenings – notably Mondays and Tuesdays. Pacific Bell is expediting the paperwork on this change order, and we’re expecting a final solution soon. -Dane