Thu Nov 11 17:38:52 PST 1999 — An increase in the buffers has resolved the packet loss and latency troubles. Downtime was under 15 seconds, and this resulted in a very brief slowdown of Internet traffic during this time. We’re now seeing screaming fast performance, and we’re working to tune down the amount of traffic that’s still transitioning the T1 circuits. Customers should see an overall improvement in network responsiveness now versus the last few weeks. Thanks for your patience as we’ve applied this upgrade. -Dane, Eli, Scott and Co.