Wed Aug 9 12:03:46 PDT 2000 — Our T1 to our San Rafael POP went down; a quick reset of the CSU/DSU on the T1 fixed the issue. We’ll work with the equipment manufacturer to see if they have any ideas about what might have caused this, as it’s something we’ve seen a couple times before. Of course, all customers in all areas have at least two different dialup numbers available, see our POP finder in the support section of the home page to find your primary and backup phone numbers. Downtime was about four minutes. -Dane and Kelsey