Sat Sep 2 16:59:19 PDT 2000 — SOLVED: High latency and packet loss on UUNet in San Francisco. As of 16:43 PDT, the high latency and packet loss on UUNet’s network in San Francisco has cleared. Our new Internet monitoring tool — “see” — detected the problem while monitoring the path from here to www.ora.com. Since most of our traffic to the Internet did not travel over the latent path, we didn’t expect customers to notice the problem (unless they were visiting www.ora.com, of course) — and from talking with Sonic.net tech support, it appears we received no calls about the problem. Here “see” has fulfilled its role of notifying us about potential problems before you, our customer, notice them. -Scott