Thu Sep 7 14:19:32 PDT 2000 — BroadLink found that a network switch had locked up, and a reboot fixed the trouble. Total downtime for BroadLink customers was 15 minutes. They will be working with the manufacturer to see if a cause can be pinned down. There has been no previous trouble with this equipment, and it’s connected to a remote power management unit, so it can be recycled from BroadLink’s offices. -Scott, Dane, Kelsey, Eli and Shane (the doughnut guy)