Wed Oct 4 10:56:06 PDT 2000 — We have been experiencing capacity problems on our ###-9811 dialup numbers. We are aware of this and have ordered more capacity for this hunt group. Focal has informed us that the new lines will be online on Oct. 24. Once these new lines are in place the capacity problems will be resolved. -Steve (Note: The problem only manifests itself during “busy hour”, which is Monday night between 8:30 and 9:30 pm. We have taken steps to minimize its impact on customers. -Scott)