Thu Feb 1 11:15:04 PST 2001 — Night Operations. Tonight at 2am we will be performing maintenance and upgrades on our backbone. This will affect DSL customers and ATM T1 customers. We also _might_ have the same problem we had yesterday afternoon when moving an etherchannel interface, but think that we have worked out the problems with that operation. Downtime should be less than 10 minutes for the SMS 1800 maintenance and upgrade; and less than a second for the etherchannel move — if the load balancing switch doesn’t require a reset. If Piggy does require a reset, downtime could be as much as a minute for load-balanced redundant services, such as email and web. -Scott and Kelsey