Sonic Support and Inside Sales will close early on December 24th at 5pm. The Sonic call center will be closed on December 25th to observe the holiday, however our network operations teams will be staffed with on call technicians focusing on urgent hard down scenarios for enterprise users. We return on December 26th at 8am.
Have a happy holiday!
I received the following text at 8:07 this morning: Hi, it’s Sonic. We noticed a problem with your internet service at [address redacted] starting at 8:05 AM. Our techs are working to restore service ASAP. Reply STOP to opt-out of outage notifications.
Please advise on when service will resume.
This morning received this message
Hi, it’s Sonic. We noticed a problem with your internet service at [address redacted] starting at 8:05 AM. Our techs are working to restore service ASAP. Reply STOP to opt-out of outage notifications.
It is about 8:20pm we do not have internet connection. When would be internet service available?