Wed Apr 25 01:44:46 PDT 2001 — Night Operations Complete. We identified that the secondary MSM in the Extreme switch appears to have failed and may have been the source of the unexpected downtime. We also reworked the switches configuration to make sure that there are no errors and that it should function properly. While the switch was being worked on our entire network was down. The blackout lasted about 20 minutes. It should be noted that once we have migrated to our dual-switch redundant core network, that outages like this will have minimal effect on our network. -Scott and Kelsey